1. Introduction
RENTREVIEW UK LTD values your privacy and is committed to safeguarding your personal data. This policy explains how we collect, use, store, and protect your information in line with the UK General Data Protection Regulation (GDPR) and our registration with the Information Commissioner’s Office (ICO).
2. Who We Are
RENTREVIEW UK LTD Company Number: 16732808 Registered Address: 124-128 City Road, London, EC1V 2NX Email: info@rentreview.uk
3.Information We Collect
We may collect and process the following data: - Contact details: name, email address - Property-related media: images and location data - Optional verification documents: photo ID, utility bills, NHS letters, etc. - Technical data: IP address, browser type, device data - Cookies and usage analytics
4. How We Collect Your Data
Directly from you when you sign up, submit reviews, or upload documents - Automatically via cookies when you browse the platform
5. Legal Basis for Processing
We process data under the following lawful bases: - Consent (e.g., optional verification) - Legitimate interests (e.g., improving platform trust) - Legal obligation (e.g., maintaining secure systems)
6. How We Use Your Information
To operate the RentReview.uk platform - To verify identity when optional verification is submitted - To improve website functionality - To communicate with users and respond to support queries - To ensure user-submitted content is authentic and complies with our guidelines
7.How We Store Your Data
We store data securely using encrypted databases hosted in the UK. Access is restricted to authorised personnel only.
8. Data Retention
We retain user information for as long as your account is active or as required by law. Verification documents are deleted within a reasonable period after use unless needed for security purposes.
9. Sharing of Data
We do not sell, rent, or share your personal data with third parties. We may disclose data only to: - Law enforcement or government bodies when required - Professional advisors under confidentiality agreements
10. Cookies
Our site uses cookies to personalise content, improve the user experience, and collect analytics. A cookie banner will prompt you to accept or manage cookies on your first visit.
11.Your Rights
Under the UK GDPR, you have rights including: - Access to your personal data - Correction of inaccurate data - Deletion of your data - Data portability - Objection to processing - Withdrawal of consent (where applicable)
12. Children’s Privacy
Our platform is not intended for use by individuals under 18. We do not knowingly collect data from minors.
13. Changes to This Policy
We reserve the right to revise this policy. Any updates will be posted here, and we may notify you by email.
14. Contact
For any concerns or data requests, email info@rentreview.uk